Privacy Policy

This privacy policy sets out how CALD uses and protects any information that you give CALD when you use this website.
CALD is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used by this privacy statement and the site’s Terms and Conditions.
CALD may change this policy from time to time by updating this page.
You should check this page from time to time to ensure that you are happy with any changes.


We may obtain personal information about you from various sources, including this and other CALD websites, mobile applications, social media, emails when you communicate with us, and events or other promotions when you participate.
• Contact information (including name and email address)
• Shipping information (including the shipping address and phone number)
• Information you provide by interacting with us through social media, including photographs
• Payment details (including payment card number, security code, expiration date, cardholder name, and billing address)
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers


We require this information to understand your needs and provide you with a better service, and for the following reasons:

• Process a transaction.
• Provide products or services you request.
• Improve our website and stores.
• Marketing and promotional purposes
• Enhance your shopping experience and so on.

We may share your information within KITA and third parties with whom we have a relationship for providing better customer services (ex. Logistics, Payment, etc.).


We are committed to ensuring that your information is secure.
To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file that asks permission to place on your computer's hard drive.
Once you agree, it adds the file, and the cookie helps analyze web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify used web pages.
These cookies help us analyze data about web page traffic and improve our website to tailor it to customer needs.
We use this information only for statistical analysis purposes and then remove it from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.


You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting the customer center through Contact Us at the bottom of the website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.

You may request access to your personal information processed by CALD according to the procedures disclosed on the website by CALD.

However, if access is prohibited or restricted in accordance with the law, if there is a risk of harming the life or body of another person, or there is a risk of unfairly infringing on the property or other interests of another person, in the event that it significantly impedes the performance of duties related to tax imposition, collection, and refund of public institutions or audits and investigations in progress in accordance with other laws;
CALD may limit the extent of or deny your access.

In addition, you may request the correction or deletion of your personal information according to the procedure disclosed by CALD on its website. However, if the personal information is required to collect in other laws, deletion cannot be requested.
Once your account is closed, it cannot be restored, and you will no longer have access to all products and services accessed through your account.
You will need to create a new account later if you decide to order again or if you want to use website features that require an account.

To submit a request to close your CALD account and delete your personal information, please go to Contact Us.
NOTE: A CALD account created using a social media account will be closed automatically if the social media account is closed.

Last Updated: April 21, 2023