Shipping policy

Korea Post: Maximum 2kgs (4.40 lbs) per order
EMS / DHL: Maximum $300 per order due to customs constraints issued by each country.

The weight of the box and bubble wrap will automatically be added to the shipping weight when the shipping method is selected.
*Please note that import duties and taxes are not included in the price of the item. These charges are the buyer’s responsibility.

Please note that some carriers like EMS, Korea Post do not ship to PO Boxes.

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Korea post with tracking or not. If you prefer delivery by DHL with signature, an additional cost will be applied, so please contact this before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packages are amply sized and your items are well-protected.

Our item may not be shipped to P.O.Box, Guam, Alaska, Northern Mariana, Armed Forces Europe, Armed Forces Americas, American Samoa, Palau, Federated States of Micronesia, Marshall Islands, Armed Forces Pacific, Puerto Rico, U.S. Virgin Islands, Hawaii.

1. Korea Post [With Tracking Number] : 10-25 Working days
*For packages posted via Registered Airmail, limited track and trace results are available.
Some destination posts do not offer online results for Registered Airmail Mode.

2. Express Mail Service : 2-5 Working days
*Please, be aware that delays in customs are becoming increasingly common.
Packages may take longer to get to international destinations, and unfortunately we cannot control or prevent this type of delay.